Interactive Design

We have a fresh approach to an old problem. How do you efficiently plan a project, save time on the schedule, improve the design, and achieve maximum buy-in from stakeholders? We do all this, and more, through a creative design process that we call Interactive Design. We have proven the success of this process after 20 years of use, dozens of projects, and even more dozens of happy stakeholders. It is called Interactive Design because it heavily involves a key player who knows exactly what the project needs – this important team player is you, the stakeholder!

Wiley|Wilson’s Interactive Design process is different from the traditional model. Traditional methods of facility design result in iteration-after-iteration of draft floor plans and elevations until finally an agreement is reached on what should be constructed. This traditional process typically takes many frustrating weeks and consumes valuable time and money. What is additionally frustrating is at the end of the traditional process, there is no guarantee that the final plan has full support of all stakeholders.

Traditional Approach
  • Requires significantly more time to be spent by the owner and the consultant
  • May create frustration if interpretation is not correct
  • Discourages collaboration and consultation 
Wiley|Wilson Approach
  • Reduces the time spent by the owner and the consultant… streamlines the entire process
  • Encourages collaboration and consultation
  • Brings two worlds together into one vision
Wiley|Wilson’s Interactive Design process is different from the design charette. Many firms use a design charette to present information and to solicit ideas. This process stops far short of completing the schematic design phase that is completed through the Interactive Design process.

Also, the Interactive Design process involves all the stakeholders, from the facility occupants to the facility maintenance personnel. Involving all of the stakeholders ensures personal buy-in that so often is missing from other design processes.

How does Wiley|Wilson’s Interactive Design process produce a better solution?

The following bullets detail how it works:
  • Draft floor plans and elevations are developed based upon a space needs assessment
  • A full design team, including all technical disciplines and a CAD workstation, is on-site (at or near to your facility) to work interactively with all stakeholders
  • Our Project Manager facilitates the process
  • Stakeholders are invited to participate in the process in groups or all at once
  • The draft plans are projected onto a wall or screen (via a CAD workstation and projector) so that everyone is looking at the same information at the same time

  • Every space identified on the draft plans is reviewed and discussed
  • Every space is questioned as to its size, location, features, and finishes
  • Options and alternatives are explored by making the actual changes to the CAD drawings (e.g., walls are moved, doors are relocated, spaces are altered, windows are positioned, etc.) so that every choice is presented to the group for comment
  • Guidance, direction, and suggestions are provided by design experts in all disciplines
  • The Interactive Design process concludes with full agreement by all stakeholders that the best solution has been developed and the design team is ready to proceed with schematic designs

The Interactive Design process adds value.
An adaptable Project Manager facilitates the sessions, a skilled CAD technician operates the equipment, and a client-focused design team translates your project requirements into a completed schematic plan. All stakeholders are encouraged to attend, even those with doubts or questions about the project. During the Interactive Design everyone directly participates in the development of the facility and the session is not closed until everyone is satisfied. The goal is a consensus, which by definition means full agreement between a number of people. The people in this case means all stakeholders and design experts.

Consider the Cost Benefit Curve. There are significantly more opportunities to make decisions affecting cost during the design phase than there are during any other phase of the project. As an example: during the design phase you decide the number of bathrooms and the number of fixtures… during the construction phase you decide the color of the tile. Which one affects the cost of the project more significantly? Making significant decisions with full information and participation during the Interactive Design produces better results and better projects.

The Interactive Design process saves time and frustration. It is ideal for renovation, restoration, and new construction. We encourage you to talk to our clients who have participated in our Interactive Design process!